FAQs & Tips

If you’re new to the self storage process you may have a few questions about the whole thing. Even if you’re a storage veteran, you may be wondering how we approach certain issues. The following are some common questions that we have encountered that should help inform you about your options.

What is a Roll Up Door?

Most doors at Pratt's Storage are of the Roll Up variety. Similar to a garage door (without the power), roll up doors can be lifted open conveniently even if you have a truck pulled right up to the front of your unit.

Can I Drive Up to My Unit?

Pratt's Storage has very wide through-ways which allow for safe and convenient driving. You’ll have very little trouble driving up to your unit and navigating around fellow storage renters.

What Kind of Locks are Available?

Every storage unit on the premises uses a high-test, tamper-resistant lock provided by Pratt's Storage. Renters do however maintain liability for their possessions.

What Are My Payment Options?

Recurring monthly payments can be made either through maildrop or online by clicking here. In-person payments can be made through cash, check, or credit card. Maildrop payments can be made through cash or check. Online payments can be made through credit card by clicking here.

What Are the Hours of Operation?

Pratt's Storage Units are accessible 24 hours a day to Renters.

Office Hours:

Mon Tues Thurs Fri

12-5pm

CLOSED : SATURDAY & SUNDAY and WEDNESDAY

How Do I Pick a Unit Size?

Choosing the right storage size can save you money and hassle. Going too big can result in wasted space. Going to small will leave you with headaches and an inability to navigate your possessions easily. When trying to determine what size is right for you, be sure to assess what you intend to store. Gauge the amount of items that will be in boxes, and how much of it you will need access to. Also be certain to consider any items that are fragile. Fragile items should be stacked on top of other more durable items, and belongings you will need consistent access to should be stored toward the front of the unit.

The following is sizing advice on what each of our most common units can handle:

Unit sizes are approximate and for comparison purposes only.

What can I store in My Storage Unit?

Self Storage is a fantastic way to keep your belongings safe and out of the way. When it comes to figuring out what you can store, you really need to consider two things:

1. How delicate is the item?

2. How bulky is the item?

The delicacy of your items will dictate the decision process of choosing a storage unit. Indoor, climate controlled units tend to be better for liquids and fragile items (especially ones that are old). Extreme temperatures can ruin certain fabrics, paintings, etc, so it is critical to compensate for that. The other limitation is the size of your items. Self Storage units get pretty big (up to 10′x 26′ at Pratt's Storage), which can accommodate a whole lot of stuff. Even so, some items are just too long or too tall to store properly. You’ll want to compare the square footage of a unit with the exact measurements of your items before renting.

What CANNOT be stored in My Storage Unit?

Gasoline
Explosives
Stolen Items
Drugs
Animals or Pets
Highly Flammable Liquids and Aerosols
Clinical/Medical Waste and Infectious Substances
Counterfeit Money, Postage, and Bonds
Environmental Waste (Batteries, Asbestos, Excrement)
Organic Peroxides and Chemicals
Corrosive Poisons, Pesticides, and Dry Ice
Other Possessions That Are Deemed Illegal or Dangerous in IN

Should you have any concerns about whether or not something of yours might be appropriate to store, please contact us.

Tips for success when it comes to self storage

Box liberally. There’s never a reason to skimp on boxing. Boxes provide a reliable layer of protection, along with an easier means to stack items. It may cost an extra few cents to box those awkward items, but in transit and in storage it will pay off.
Utilize foam and bubble wrap. Bubble wrap isn’t just for Amazon.com and UPS. Cushion your prized possessions on a bed of air.
Get access to a moving vehicle. You may have someone in your life with a big box van and plenty of tie down straps. If so, that’s great. If you don’t, consider renting a moving van for a few hours. Trying to balance all of your belongings in, around, and on top of your car can make for a troublesome afternoon.
Dismantle furniture when possible. You’d be surprised how helpful taking off table legs or removing desk drawers can be. If you have plenty of boxes around (see tip #1) then you can store furniture accessories near the furniture itself, and transit with everything will be made easier.
Drain liquids out of appliances. If you are storing washers, dryers, or anything of that nature, be sure to drain the liquid out of it fully. This liquid can freeze, causing damage to the unit. It can also grow stale and moldy, causing unpleasant odor and bacteria to spread to your other boxes.
Make a list. At some point after you are finished with your storage move in, you’ll ask yourself or a loved one: “hey, did we store xyz or is that in the house somewhere?” Don’t get caught digging around in confusion. As you move your items, make a list and keep it handy.
Stack fragile and high access items last. You don’t want your most delicate items buried under a sea of heavy boxes and furniture. You also don’t want to wade through a pile of stuff just to get to something you might need in the near future. Store fragile and high-use items last, closest to the door.
Double check your lock. Before leaving your storage unit, double check that you have locked the unit properly. The doors are heavy and the locks secure, but just like with auto invasion, unlocked doors can be one of the biggest culprits for stolen possessions.
Utilize renters and home owners insurance. The owner of a storage facility is not liable for lost and damaged items, they can only do their best to help keep it safe. In case of an accident, make sure your possessions are part of a private insurance plan.